Note: The plunger needs to be installed before installing new packing. This allows the packing to wrap around the plunger. The packing gland can be used to press the packing into the stuffing box. Superior Titan Manufacturing Corp. (STM Corp) warrants its 594 TITAN Hydraulic Test Pump to be free of defects in parts and workmanship for a period of two (2) years from date of manufacture. Failures due to normal "wear and tear", misapplication, or abuse will be excluded from warranty coverage.
Product being claimed for warranty must be returned to the factory "freight prepaid". Contact your distributor for a "Return Authorization" number prior to shipment. Any pump being returned which has been handling chemicals, fuels, or any liquid other than fresh clean water, must be accompanied by the appropriate MSDS paperwork
Product returned for warranty claim will be inspected by our warranty team and a decision will be
made. Decisions made by STM Corp are at its sole discretion and are final. Repaired or replacement product will be shipped freight prepaid to the INCOTERMS point of the original sale.
STM Corp accepts no liability for extenuating charges relating to a pump's failure such as labor, time lost, damage to other equipment, etc. Any damage incurred to goods in transit must be handled with the corresponding carrier.